How Will My Order Ship?
We will ship your order using the fastest, safest, and most reliable method possible. Every product on our site has been carefully selected to be ship by a particular shipping method in order to provide you with an optimal delivery experience. When your order ships, we will notify you via email or phone. We encourage you to track your order by phone calling us or sms, we can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.
Upon receiving your item, please inspect whether the packaging is in good condition. If yes, you will be require to sign off the Delivery Documents to acknowledge your good acceptance.
Before your order arrives in the area, we will call you to arrange a 2- to 4-hour window for delivery (for furniture and bulky items).
Shipping Rate Count In Per Trip
All the products you buy in CK Home is counted per trip. It mean the shipping rate is same if you take 2 or more items in a same order.
For eg: If you order 1 table cost RM100/each, the shipping charge to Petaling Jaya is RM20. If you order 2 table cost RM100/each, the shipping charge is still remain RM20. It would not double charge.
Standard shipping rate without assembly service
Please refer to the following chart to understand the specific shipping rates by state that fall under our Standard Shipping Policy:
Setapak & Wangsa Maju
|Bandar Baru Bangi||30|
|Bandar Puncak Alam||30|
The above chart refers to specific shipping rates by area in KL and Selangor only that fall under our standard shipping policy and it don’t include Assembly Services(for curtain product), please click here to contact us for futher details. You may also contact 016-667 4608 (Aaron) for more details.